Privacy Policy

We are committed, at Suzy Gallagher Coaching, to protecting and respecting your privacy. This policy sets out the basis on which personal data is collected, processed and stored.

PERSONAL DATA

Personal data is collected to the extent that it enables us to carry out coaching activities effectively.

DATA SOURCES

The information held is obtained directly from you, the client.

DATA PROCESSING

We will use personal information in the following situations:

  • To provide a service by your consent and in line with our contract.

  • To update you on changes to our service.

From time to time, we would like to inform you of offers and new services provided. If you no longer wish to receive such information you can unsubscribe by emailing suzy@suzygallaghercoaching.com.

DATA STORAGE

Data is protected using strict security features to prevent unauthorised access.

Records will be retained for 6 years after the coaching engagement has been concluded. Information kept for marketing purposes will be retained until you notify us that you no longer wish to receive such communications.

DATA SHARING

Personal data will not be shared with third parties except where there is a legal obligation to do so or, where necessary, with the emergency services.

DATA PROTECTION RIGHTS

  • Under data protection law, you have rights including:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing of your personal data

  • Request transfer of your personal data

  • Right to withdraw consent.

There will be no fee to exercise these rights, however, we reserve the right to charge a reasonable fee if requests are repetitive, unreasonable or excessive. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the bottom of this privacy notice.

COMPLAINTS

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the bottom of this privacy notice.

If you remain unhappy with how we’ve used your data you have the right to complain to:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated: 25 November 2024

SUZY GALLAGHER Coaching | suzy@suzygallaghercoaching.com